FAQ’s

Cancellation/Return Policy:

Catering Services and Private Events-A 50% deposit is due upon signing with the balance due upon date of service. An event may be cancelled up to one week prior to event. If the event is cancelled, the deposit will be forfeited and any additional charges incurred by The Regal Fig for contracted event prior to the date of cancellation will be due and payable immediately.  Separate terms and conditions apply for all holiday events.

Personal Cheffing Services: The cook date must be scheduled one week in advance and paid upon confirmation with the Regal Fig. The balance of the personal cheffing service will be due and payable on the cook date. All cancellations and/or rescheduling must occur no later than 48 hours prior to cook date.  If the cook date is cancelled no later than 48 hours prior to the cook date,  the fee will be refunded in full less any expenses incurred by the Regal Fig. If the cook date is cancelled within the 48 hour window, the deposit will be forfeited.

Cooking Lessons: Payment is due upon booking and is nonrefundable.  Cooking lessons may be rescheduled if cancelled no later than 48 hours prior to the scheduled lesson.

Individual Coaching Programs-3, 6 or 9 months in duration: Beth Donnelly and The Regal Fig offer a free 45 minute initial consultation prior to beginning any coaching program to determine whether individual coaching services are a good fit for the potential client before collecting any payment. Individual Coaching Services are due in full on the date of enrollment. A full refund will be provided if coaching services are cancelled no later than 24 hours prior to the first scheduled appointment.  75% of the coaching fee will be refunded if the coaching program is cancelled after the first session but before the second session. A 50% refund will be provided if coaching program is cancelled after the second session but before the third. No refund will be offered after the third session.

An additional fee is charged for all installment payments. In the event a client under an installment payment plan cancels the individual coaching program after the first or second session, the reimbursement will be prorated. If the client cancels after the third session, the balance for the entire program will become due and payable and their account charged. All coaching programs must be completed within 30 days of their intended completion date.

Hourly Coaching Sessions: Coaching sessions are nonrefundable and may be rescheduled with 24 hours notice.

Grocery Store Tours and In home Seminars:  Grocery Store Tours and In home seminars are non-refundable and must be cancelled or rescheduled within 24 hours of scheduled appointment date and time.  In the event 24 hour notice is not provided, the payment will be forfeited.  A session rescheduled within 90 days unless otherwise approved by Beth Donnelly and The Regal Fig or reapplied toward another service at the discretion of Beth Donnelly and/or The Regal Fig.

Group Coaching Programs: All Group Coaching programs are non-refundable. Client may reschedule or re-enroll at a later date at the discretion of Beth Donnelly and The Regal Fig Food Co.,LLC.

Corporate Programs: Cancellations and refunds are spelled out in the contract.

Menus, recipes and E-books: All menus, recipes and E-books are non-refundable

Privacy

All information provided through the shopping cart is private and secure and not kept on file. All other information personal or otherwise provided to The Regal Fig Food Co.,LLC and/or Beth Donnelly is confidential unless explicit permission in writing is given to the Regal Fig Food Co., LLC and/or Beth Donnelly to post or share information.

Terms and Conditions

Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

License to use website

Unless otherwise stated, The Regal Fig Food Co.,LLC and Beth Donnelly and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages or E books, recipes or course material from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish material from this website (including      republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit      material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website;      or
  • redistribute material from this website except for      content specifically and expressly made available for redistribution.

 

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without The Regal Fig Food Co.,LLC and/or Beth Donnelly’s express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without The Regal Fig Food Co., LLC’s or Beth Donnelly’s express written consent.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to The Regal Fig Food Co., LLC’s and/or Beth Donnelly’s a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to The Regal Fig Food Co., LLC’s and/or Beth Donnelly’s the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or The Regal Fig Food Co., LLC’s and/or Beth Donnelly’s or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

The Regal Fig Food Co., LLC’s and/or Beth Donnelly’s reserves the right to edit or remove any material submitted to this website, or stored on The Regal Fig Food Co., LLC’s and/or Beth Donnelly’s servers, or hosted or published upon this website.

Notwithstanding The Regal Fig Food Co., LLC’s and/or Beth Donnelly’s rights under these terms and conditions in relation to user content, The Regal Fig Food Co., LLC’s and/or Beth Donnelly does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties

This website is provided “as is” without any representations or warranties, express or implied. The Regal Fig Food Co., LLC’s and/or Beth Donnelly makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, The Regal Fig Food Co., LLC’s and/or Beth Donnelly does not warrant that:

  • this website will be constantly available, or available      at all; or
  • the information on this website is complete, true,      accurate or non-misleading.

 

Nothing on this website constitutes, or is meant to constitute, medical, legal or financial advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

Indemnity

You hereby indemnify The Regal Fig Food Co., LLC’s and/or Beth Donnelly and undertake to keep The Regal Fig Food Co., LLC’s and/or Beth Donnelly indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by The Regal Fig Food Co., LLC’s and/or Beth Donnelly to a third party in settlement of a claim or dispute on the advice of The Regal Fig Food Co., LLC’s and/or Beth Donnelly’s legal advisers) incurred or suffered by The Regal Fig Food Co., LLC’s and/or Beth Donnelly arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Variation

The Regal Fig Food Co., LLC’s and/or Beth Donnelly may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.